Sunday, April 10, 2011

Internet Connection Issues

By Tyler Maven

Let us talk about a pretty popular dilemma which will take place to everyone at anytime-internet troubles. It is very helpful for you to be informed on how you should go deal with your own internet connection problem prior to you pick up the phone and start whining about it. You may just be undergoing a minor issue that you can fix.

The very first thing that you should do is to determine whether the issue is in your end or in the end of your internet company. Of course you can always do some thing if the issue is on your end but if it is not then you can call them up. For difficulties in your end that may be out of your control, you can contact us at fast computer repair. Las Vegas Computer Users Liberation Team.

Now you basically need to know if you're having a dial up connection or a broadband connection. A dial up connection makes use of a phone while a broadband connection does not necessarily want a phone for you to have the ability to connect to the Web.

If you have a dial up connection then try to follow these actions: Check if the pc is having a squealing sound, if it doesn't, then check that the modem is plugged into the telephone line at both end. Also ensure that your cables and wires aren't tangled or damaged specially when you have children and pets around. Next factor you ought to do would be to check and see if your telephone line is having a dial tone and that you can make a call without any static. If your phone is working, the last thing you need to do is to reenter your username and password and make certain that your caps lock key is turned off.

As soon as you follow all these actions in your dial up internet connection and you still can't connect to a browser, then it's time for you to call up your internet service provider. It is always better to be sure that you do not have a issue on your end before you call them up.

But if you are having a broadband internet connection, follow these actions: Check on all the wires and cables connected from your PC to your modem and vice versa. Make certain that every thing is attached correctly and there are no damages. After that, check on the status of the lights within your modem. Try to see if all the lights within your modem are solid. If some of them are flashing or not turned on then you better call your internet service provider. Specifically observe the service light of your modem.

An agent would usually help you out as soon as you call up your internet service provider. Try to be patient as some of them may not be as good and as helpful as you feel they're. Build rapport with them by calling them by their names as they give it to you. Explain to the problem politely and don't attempt to make them nervous as most of these agents are not Americans and they may be very nervous as they speak with us.

Tell them that you have already checked on the lines and that you have already re-entered your username and password. Go through the trouble shooting process that they are going to instruct to you because they are all following a well structured troubleshooting guide.

If you had been able to go through the whole troubleshooting actions yet the internet problem exist then ask them to please escalate the problem to a much better technical support agent. If they become rude and unhelpful then ask them that you'd like to speak with their team leader or supervisor. And if worse comes to worst that they won't let you talk to a supervisor or team leader then you better have the service disconnected.

You can always shift to a much better internet service provider which caters to your needs and even sends you a technician right to your doorsteps if every thing becomes too technical that you simply can't deal with it. Keep in mind that you are paying for it and you've every right to be connected with the world through the Internet.

About the Author:

Las Vegas Computer Users Liberation Team specializes in Business Computer Repair in Las Vegas and has a reputation for having satisfied clients. They provide dependable, quick, top-notch service That nobody in Las Vegas can compete with. You can check out their website at

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